1. Introduction
RYDER 1 EXPRESS INC is committed to protecting the privacy of our customers, drivers,
driver applicants, employees, and business contacts.
This Privacy Policy explains what personal information we collect, how we use it, who we
may share it with, and how we handle SMS/text message consent.

2. Information We Collect
We may collect the following personal information when you contact us, apply for a driver
position, use our services, or communicate with us:
• Name
• Phone number
• Email address
• Mailing address
• Company information
• Driver application information
• CDL, medical card, and other driver qualification documents
• Information sent by email, phone, web forms, or SMS/text messages
• Payment or billing information, when applicable
We may also collect basic website usage information, such as IP address, browser type,
device information, cookies, and website activity.

3. How We Use Personal Information
We use personal information for business purposes, including:
• Providing trucking, freight transportation, and logistics services
• Communicating with customers, drivers, applicants, employees, and business
contacts
• Recruiting, hiring, onboarding, and driver qualification
• Dispatch coordination, scheduling, and load updates
• Safety communication, equipment status, and document requests
• Responding to questions and support requests
• Processing payments, invoices, and business transactions
• Complying with legal, regulatory, insurance, and safety requirements

4. SMS/Text Message Communications
RYDER 1 EXPRESS INC may use SMS/text messages for direct business communication.
SMS messages may include:
• Recruiting and hiring communication
• Driver onboarding
• Dispatch coordination
• Scheduling
• Load updates
• Safety questions
• Equipment status
• Document requests
By providing your mobile phone number and opting in to receive text messages, you agree
to receive SMS/text messages from RYDER 1 EXPRESS INC.
Message frequency may vary.
Message and data rates may apply.
Reply STOP to any message to opt out.
Text HELP for assistance.

5. SMS Consent and Mobile Information
RYDER 1 EXPRESS INC respects your privacy regarding SMS/text messaging.
SMS consent is not shared with third parties or affiliates.
No mobile opt-in or text message consent will be shared with third parties or
affiliates.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We do not sell, rent, or share SMS consent information.

6. Sharing of Personal Information
RYDER 1 EXPRESS INC does not sell, rent, lend, or lease personally identifiable
information.
We may share personal information only when necessary to:
• Provide requested services
• Process business transactions
• Communicate with customers, drivers, applicants, employees, or business
contacts
• Comply with legal, regulatory, insurance, or safety requirements
• Protect our legal rights, safety, property, or business interests
• Work with service providers who help us operate our business
Service providers may only use personal information as necessary to provide services to
RYDER 1 EXPRESS INC. They are not allowed to use personal information for their own
marketing or promotional purposes.

7. Cookies and Website Usage
Our website may use cookies and web server logs to collect general website activity
information.
Cookies help us improve website functionality and user experience. You may choose to
reject cookies through your browser settings, but some website features may not work
properly.

8. Data Security
We use reasonable physical, electronic, and administrative safeguards to protect personal
information from unauthorized access, misuse, loss, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we
cannot guarantee absolute security.

9. Accessing or Correcting Your Information
You may contact us to request access to, correction of, or deletion of your personal
information, subject to applicable legal and business recordkeeping requirements.

10. Opt-In and Opt-Out Choices
You may opt out of SMS/text messages at any time by replying STOP.
You may request help by replying HELP.
You may unsubscribe from email communications by following the unsubscribe
instructions in the email or by contacting us directly.

11. SMS Terms of Service
By opting into SMS from a web form or other medium, you agree to receive SMS messages
from RYDER 1 EXPRESS INC.
SMS messages may include conversations between employees and external
conversations related to recruiting and hiring, driver onboarding, dispatch coordination,
scheduling, load updates, safety questions, equipment status, and document requests.
Message frequency may vary.
Message and data rates may apply.
For assistance, text HELP or contact RYDER 1 EXPRESS INC.
Reply STOP to any message to opt out.
SMS consent is not shared with third parties or affiliates.
No mobile opt-in or text message consent will be shared with third parties or
affiliates.

12. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect
personal information from children under 13.

13. Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy
practices, content, or security of third-party websites.

14. Legal Disclosure
We may disclose personal information if required by law, court order, regulation, or
government request.
We may also disclose information when necessary to protect our rights, safety, property,
or business interests.

15. Business Transfers
If RYDER 1 EXPRESS INC is involved in a merger, acquisition, sale, or transfer of business
assets, personal information may be transferred as part of that transaction, subject to
applicable law.

16. Policy Updates
We may update this Privacy Policy & SMS Terms of Service from time to time.
Any changes will be posted on our website with the updated effective date. Continued use
of our website or services after changes are posted means you accept the updated policy.

17. Contact Us
If you have questions about this Privacy Policy & SMS Terms of Service or our SMS/text message practices, please contact RYDER 1 EXPRESS INC directly.